Deskripsi Pekerjaan
Join Microgenesis Business Systems as an IT Sales Associate/Specialist and become a key player in driving our technology solutions to businesses across Metro Manila. In this customer-centric role, you'll leverage your technical acumen to provide exceptional service by responding to inquiries, addressing client needs, and resolving issues promptly. You'll represent our cutting-edge IT products while building lasting relationships that drive revenue growth. We offer a dynamic environment where your sales expertise and technical knowledge combine to deliver tangible results. If you're passionate about technology and thrive in customer-facing roles, this position offers clear pathways for career advancement and professional development.
Tanggung Jawab
- Respond to customer inquiries via phone, email, and in-person with prompt professionalism
- Identify client needs and recommend appropriate IT solutions
- Resolve technical issues and service complaints efficiently
- Build and maintain strong client relationships through regular follow-ups
- Collaborate with technical teams to ensure seamless service delivery
- Document all interactions and maintain accurate CRM records
- Contribute to sales targets by identifying upsell opportunities
Kualifikasi
- Bachelor's degree in IT, Business, or related field preferred
- 1-3 years experience in sales or customer service roles
- Strong communication and interpersonal skills
- Basic knowledge of IT products and solutions
- Ability to work independently and as part of a team
- Proficiency in CRM software and sales tools
- Resident of Mandaluyong City or nearby areas