Deskripsi Pekerjaan
We are seeking a highly motivated IT Staff to join the dynamic team at Renaissance Park and Chapels. In this pivotal role, you will be responsible for maintaining the integrity and stability of our organization's IT infrastructure. We are looking for a candidate with a proven track record of strong troubleshooting and monitoring skills who can ensure our systems remain operational at all times, minimizing downtime and maximizing productivity.
As an IT Staff member, you will act as the primary technical support for the organization, addressing hardware and software challenges with efficiency and professionalism. You will collaborate closely with department heads to understand their technical needs and implement solutions that drive business success. If you are passionate about technology and committed to excellence, this is the perfect opportunity to advance your career in a supportive and innovative environment.
Tanggung Jawab
- Monitor system performance and health metrics to ensure high availability and uptime.
- Diagnose and resolve complex hardware and software technical issues promptly.
- Perform regular system backups, updates, and disaster recovery testing.
- Maintain and troubleshoot network infrastructure to ensure secure connectivity.
- Install, configure, and update software applications across various devices.
- Document IT procedures and maintain an up-to-date inventory of hardware and software assets.
Kualifikasi
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in IT support, system administration, or a similar technical role.
- Strong knowledge of operating systems (Windows/Linux) and basic network protocols.
- Excellent problem-solving and troubleshooting skills with a detail-oriented approach.
- Ability to work independently as well as part of a collaborative team.
- Strong communication skills to convey technical information to non-technical staff.