Deskripsi Pekerjaan
Law Assist Pty Ltd is seeking a highly skilled and proactive IT Supervisor to join our dynamic team in Eastwood, Metro Manila. In this critical on-site role, you will lead our technical operations, ensuring that our infrastructure, systems, and network services operate at peak efficiency to support our legal service workflows.
The successful candidate will be a hands-on leader capable of bridging the gap between high-level IT strategy and daily technical execution. You will manage hardware procurement, oversee system security protocols, and provide top-tier technical support to our staff. If you are a problem-solver with a strong background in IT administration and a passion for team leadership, we invite you to help us maintain a robust, secure, and future-ready IT environment.
Tanggung Jawab
- Oversee the daily operation of IT infrastructure, including servers, networks, and hardware systems.
- Manage the IT helpdesk team to ensure timely resolution of technical issues and employee inquiries.
- Implement and monitor cybersecurity policies to protect sensitive firm data and ensure compliance.
- Coordinate with vendors for software licensing, hardware procurement, and service agreements.
- Perform regular system audits, backups, and disaster recovery planning to ensure business continuity.
- Provide technical training and onboarding for new employees regarding company IT standards.
- Maintain comprehensive documentation of IT assets and system configurations.
Kualifikasi
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- At least 3-5 years of experience in an IT supervisory or senior technical support role.
- In-depth knowledge of Windows Server environments, Active Directory, and network security.
- Strong troubleshooting skills regarding hardware, software, and connectivity issues.
- Excellent communication skills with the ability to explain complex technical concepts to non-technical users.
- Experience in managing IT budgets and vendor relationships is a plus.
- Proven ability to work independently in an on-site office setting.