Deskripsi Pekerjaan
Join Newcon Builders Pte Ltd as an IT Support Administrator and become the backbone of our technology infrastructure. We're seeking a tech-savvy professional to deliver exceptional IT support across our headquarters and dynamic project sites. In this role, you'll troubleshoot hardware/software issues, maintain system documentation, and ensure seamless digital operations for our construction teams. Your expertise will directly impact project efficiency and workplace productivity. This is an ideal opportunity for an IT enthusiast eager to gain hands-on experience in a construction environment while growing their technical skills. If you're passionate about problem-solving and committed to delivering reliable IT solutions, we want you on our team!
Tanggung Jawab
- Provide Level 1 technical support for hardware, software, and network issues across HQ and project sites
- Install, configure, and maintain computer systems, printers, and peripheral equipment
- Manage user accounts, permissions, and access controls to ensure system security
- Document IT assets, configurations, and support procedures accurately and comprehensively
- Collaborate with vendors for equipment procurement and maintenance services
- Assist in data backup, recovery operations, and cybersecurity protocols
- Train employees on IT best practices and software usage
Kualifikasi
- Diploma or degree in IT, Computer Science, or related technical field
- 1-2 years of experience in desktop support or IT administration
- Strong knowledge of Windows OS, MS Office Suite, and network fundamentals
- Experience with helpdesk ticketing systems (e.g., Jira, ServiceNow)
- Excellent troubleshooting and problem-solving abilities
- Certification in CompTIA A+ or similar is advantageous
- Ability to work independently and adapt to fast-paced construction environments
- Strong communication skills and customer service orientation