Deskripsi Pekerjaan
Join our dynamic team as an IT Support Engineer in the thriving logistics sector! As a key member of our IT support team, you will be responsible for providing technical assistance and support to ensure smooth operations of desktops, laptops, and various systems. This is an excellent opportunity to grow your career in IT while working in a fast-paced logistics environment.
We are looking for a motivated and technically skilled individual to join our team in Boon Lay. The ideal candidate will have a passion for technology and a commitment to providing exceptional customer service. You will work standard office hours and be part of a collaborative team dedicated to maintaining our technological infrastructure.
If you are looking to advance your career in IT support with a company that values your skills and professional development, we encourage you to apply. We offer competitive compensation, opportunities for growth, and a supportive work environment where you can thrive and make a significant impact.
Tanggung Jawab
- Provide technical support for desktops, laptops, printers, and other hardware devices
- Install, configure, and troubleshoot software applications and operating systems
- Diagnose and resolve hardware, software, and network issues efficiently
- Assist users with IT-related queries and provide training when necessary
- Document all technical issues, resolutions, and procedures
- Collaborate with the IT team to implement system improvements
- Monitor system performance and recommend upgrades or modifications
- Ensure data security and compliance with company policies
Kualifikasi
- Diploma or degree in Information Technology, Computer Science, or related field
- 1-2 years of experience in IT support or helpdesk role
- Strong knowledge of desktop and laptop hardware and software
- Familiarity with Windows operating systems and common applications
- Basic understanding of networking concepts and protocols
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service oriented with a patient and professional attitude