Deskripsi Pekerjaan
Embark on a transformative journey into the IT industry with AI Geek Solutions Sdn Bhd's IT Support Internship program. This hands-on opportunity is designed to bridge academic knowledge with real-world technical experience, providing you with foundational skills in systems administration, user support, and network troubleshooting. As an intern, you'll work alongside experienced IT professionals to diagnose hardware/software issues, implement solutions, and contribute to maintaining organizational IT infrastructure. Our structured mentorship ensures you develop critical competencies in cybersecurity basics, cloud services, and IT documentation practices. This internship serves as a launchpad for your career, offering exposure to enterprise-level technologies and industry best practices that will distinguish you in the competitive IT job market.
Tanggung Jawab
- Provide Tier-1 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document IT incidents, resolutions, and asset inventory
- Assist in cybersecurity awareness initiatives and data protection protocols
- Collaborate with senior IT staff on system upgrades and maintenance
- Train users on new software and technology implementations
- Monitor system performance and report anomalies
Kualifikasi
- Currently pursuing or recently graduated with Diploma/Degree in IT, Computer Science, or related field
- Basic understanding of operating systems (Windows/Linux) and networking concepts
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Proficiency in troubleshooting hardware and software issues
- Knowledge of cybersecurity fundamentals is advantageous