Deskripsi Pekerjaan
Asticom is offering a dynamic IT Support Internship opportunity in the heart of Bonifacio Global City. This part-time role provides aspiring IT professionals with hands-on experience in a collaborative corporate environment. Interns will gain exposure to real-world IT operations while receiving mentorship from industry experts. The program emphasizes practical skill development in system administration, user support, and network infrastructure, with structured career progression pathways. This is an ideal launchpad for students pursuing degrees in Computer Science, IT, or related fields, offering valuable networking opportunities and insights into the telecommunications industry's technical ecosystem.
Asticom fosters a culture of continuous learning and innovation. Interns will work on cutting-edge projects alongside experienced IT professionals, developing competencies in troubleshooting, system monitoring, and IT service management. The internship includes exposure to industry-standard tools and methodologies, preparing candidates for future roles in IT support, system administration, or cybersecurity. With flexible scheduling and a focus on professional growth, this position bridges academic knowledge with practical workplace applications.
Tanggung Jawab
- Provide technical support to employees for hardware/software issues
- Assist in system maintenance, updates, and patch management
- Monitor network performance and troubleshoot connectivity problems
- Document IT procedures and create user guides
- Support cybersecurity initiatives and access management
- Collaborate on IT infrastructure projects
- Respond to helpdesk tickets and escalate complex issues
Kualifikasi
- Currently enrolled in Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts and protocols
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- Proactive attitude toward learning new technologies