Deskripsi Pekerjaan
Join Berca Hardayaperkasa as an IT Support Specialist in Paloh, Kalimantan Barat, and become the backbone of our technology operations. This full-time role offers an exciting opportunity to work with cutting-edge systems while serving a dynamic team in Indonesia's rapidly developing region. As a key member of our IT department, you'll ensure seamless technological operations across hardware, software, and network infrastructure. We're looking for a proactive professional who thrives in solving complex technical challenges and delivering exceptional user experiences. Competitive salary, growth opportunities, and collaborative environment await.
Our ideal candidate brings expertise in troubleshooting diverse IT systems and a commitment to maintaining operational excellence. You'll work closely with department heads to implement technology solutions that drive business efficiency. With Kalimantan's growing tech landscape, this role offers unique exposure to emerging infrastructure projects and regional expansion initiatives. If you're passionate about technology and seeking impactful work in Indonesia's eastern region, we encourage you to apply.
Tanggung Jawab
- Provide on-site and remote technical support for hardware, software, and network systems
- Install, configure, and maintain desktops, laptops, servers, and peripherals
- Diagnose and resolve technical issues across Windows/Linux environments
- Manage user accounts, permissions, and access controls
- Document IT processes, incidents, and system configurations
- Collaborate with vendors for equipment maintenance and procurement
- Train staff on technology usage and security protocols
- Monitor system performance and implement security measures
Kualifikasi
- Degree in Computer Science, IT, or related field (or equivalent experience)
- Minimum 2 years in IT support/helpdesk role
- Proficiency in Windows/Linux operating systems and networking fundamentals
- Experience with Active Directory, Office 365, and cloud services
- Strong problem-solving and communication skills
- CompTIA A+/Network+ certification preferred
- Ability to work independently with minimal supervision
- Valid driver's license for regional travel support