Deskripsi Pekerjaan
Join M and J Recruitment Solutions as a Junior Account Manager in the dynamic telecom industry! This pivotal role serves as the primary client liaison, driving revenue growth through exceptional service and strategic relationship management. You'll navigate complex telecom landscapes while providing dedicated sales support, ensuring seamless project execution from proposal to delivery. Our ideal candidate thrives in fast-paced environments, leveraging CRM systems to maintain accurate client data and track performance metrics. This position offers unparalleled growth opportunities within a supportive team dedicated to innovation and client success. If you're passionate about telecommunications and possess a drive to exceed targets, we invite you to apply and contribute to our mission of delivering exceptional service.
Tanggung Jawab
- Act as primary point of contact for telecom clients, ensuring timely communication and issue resolution
- Manage end-to-end sales support processes including order processing and documentation
- Track project timelines and deliverables using CRM systems to maintain client satisfaction
- Develop and present customized proposals aligned with client requirements and market trends
- Collaborate with internal teams to coordinate service delivery and troubleshoot technical issues
- Monitor key performance indicators and prepare regular client relationship reports
- Identify upsell opportunities and contribute to revenue growth strategies
Kualifikasi
- 1-3 years of experience in account management, sales support, or related field
- Proficiency in CRM software (e.g., Salesforce, HubSpot) with data management skills
- Bachelor's degree in Business, Marketing, or Communications preferred
- Strong communication and interpersonal skills with ability to build client rapport
- Detail-oriented with excellent organizational and time management abilities
- Basic understanding of telecom products, services, and industry regulations
- Proven problem-solving skills with ability to work independently and collaboratively