Deskripsi Pekerjaan
Are you a driven professional with a passion for building lasting client relationships? Maxima Machineries Inc. is looking for a dynamic Jr. Customer Support Officer to join our team in the Cagayan Valley region. In this role, you will act as the bridge between our high-quality machinery solutions and our valued clients. You will play a critical part in maintaining healthy account portfolios, ensuring customer satisfaction, and driving sales growth across Cagayan, Isabela, Nueva Vizcaya, and Quirino.
We are looking for an individual who thrives in a fast-paced environment and possesses the ability to identify client needs, resolve concerns proactively, and consistently hit performance targets. If you are a proactive communicator with an interest in the machinery and industrial sector, we invite you to grow your career with us.
Tanggung Jawab
- Manage and maintain a portfolio of existing customer accounts to ensure long-term retention and satisfaction.
- Proactively reach out to clients to identify opportunities for sales growth and service expansion.
- Achieve and exceed monthly and quarterly sales targets through strategic account management.
- Provide prompt and professional support to address customer inquiries, technical concerns, or product requests.
- Collaborate with the regional sales team to streamline the ordering and delivery process for clients.
- Monitor market trends and competitor activities within the Cagayan Valley region to maintain a competitive edge.
- Prepare accurate sales reports, account health summaries, and activity logs for management review.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
- Fresh graduates with high aptitude and a strong desire to excel in a sales-oriented role are welcome to apply.
- Excellent verbal and written communication skills in English and Filipino.
- Strong interpersonal skills with the ability to build rapport with diverse client groups.
- Demonstrated ability to meet targets and work effectively under pressure.
- Willingness to travel within the assigned areas (Cagayan, Isabela, Nueva Vizcaya, Quirino) as required.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Residing within or willing to relocate to the Cagayan Valley region.