Deskripsi Pekerjaan
Join Bungkus Kaw Kaw as a Junior Barista and kickstart your career in the vibrant coffee industry! We're seeking passionate individuals to craft exceptional beverages and create memorable experiences for our customers at the IOI City Mall location. You'll learn professional coffee preparation techniques, master latte art fundamentals, and develop exceptional customer service skills in a dynamic team environment. This role offers hands-on training in espresso machine operation, inventory management, and café operations – perfect for aspiring hospitality professionals. If you're energetic, detail-oriented, and love the aroma of freshly brewed coffee, we want you to grow with us!
Tanggung Jawab
- Prepare and serve specialty coffee beverages using espresso machines and brewing equipment
- Deliver exceptional customer service with product knowledge and warm interactions
- Maintain cleanliness and hygiene of coffee stations, equipment, and seating areas
- Operate POS systems accurately and handle cash transactions
- Assist in inventory management including stock rotation and supply ordering
- Upsell café products and promotions to enhance customer experience
- Collaborate with team members to ensure smooth peak-hour operations
Kualifikasi
- High school diploma or equivalent qualification
- Basic knowledge of coffee varieties and brewing methods preferred
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Physical stamina for standing and moving during shifts
- Positive attitude with customer-focused mindset
- Willingness to learn and follow café procedures