Deskripsi Pekerjaan
Are you a motivated individual looking to kickstart your career in the financial sector? FIF Group is currently seeking a dedicated Junior Collection Field Officer to join our dynamic team in Kendal, Central Java. In this pivotal role, you will be responsible for managing and recovering outstanding accounts through effective communication and strategic field visits. We are looking for candidates who are resilient, honest, and possess excellent interpersonal skills to help us maintain our financial health while providing exceptional service to our clients.
As a Junior Collection Officer, you will play a key role in the credit recovery process, working closely with the team to identify risks and implement feasible payment solutions. This is a full-time opportunity to work in a supportive environment with a reputable organization. You will be expected to manage a portfolio of accounts, ensuring timely collections and maintaining accurate records of all interactions.
Why join us?
- Competitive salary and performance-based incentives.
- Professional development and training opportunities.
- A supportive and collaborative team culture.
Tanggung Jawab
- Conduct regular field visits to debtor locations to discuss account status and payment plans.
- Negotiate payment settlements and establish feasible schedules with clients to ensure recovery.
- Document all collection activities, including visits and agreements, in the internal system.
- Identify and report potential risks or irregularities in account management to the senior team.
- Adhere strictly to all company policies, compliance regulations, and ethical standards.
- Maintain a professional demeanor while handling difficult conversations and resolving conflicts.
Kualifikasi
- High school diploma (SMA/SMK) or equivalent educational background.
- Valid driving license (SIM A) is mandatory for field travel.
- Excellent communication and negotiation skills with a customer-centric approach.
- Ability to work independently and manage time effectively in the field.
- Basic computer literacy (MS Office) for data entry and reporting.
- Willingness to work full-time and flexible hours as required by business needs.