Deskripsi Pekerjaan
Join PlayPark as a Junior Game Master and launch your career in the dynamic gaming industry! This entry-level position offers comprehensive training in game operations, community management, and product development. You'll be at the forefront of player experiences, ensuring fair gameplay while learning industry best practices from seasoned professionals. Perfect for passionate gamers looking to transition into professional game operations, this role provides hands-on experience with live events, moderation tools, and community engagement strategies. Work in a collaborative environment where your gaming expertise meets professional growth opportunities.
Tanggung Jawab
- Monitor in-game activities to ensure fair play and positive player experiences
- Respond to player inquiries, reports, and feedback via multiple channels
- Enforce game policies and community guidelines consistently
- Assist in planning and executing in-game events and promotions
- Document and escalate technical issues, bugs, and gameplay concerns
- Collaborate with product teams to improve game features and user experience
- Maintain detailed records of player interactions and resolutions
Kualifikasi
- Passion for gaming and deep understanding of online game mechanics
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment with shifting priorities
- Basic customer service experience or related skills
- High school diploma or equivalent; gaming certifications a plus
- Proficiency in English and Bahasa Malaysia
- Flexible availability including weekends and holidays