Deskripsi Pekerjaan
Are you passionate about technology and looking to kickstart your career in the IT sector? Skills Development Academy is seeking a dedicated Junior IT Executive to join our dynamic team. In this role, you will be the go-to person for technical support, ensuring our operations run smoothly and efficiently. You will work in a fast-growing environment where your contributions will directly impact our digital infrastructure.
As a Junior IT Executive, you will be responsible for managing hardware and software assets, troubleshooting technical issues, and assisting in network maintenance. We value fresh perspectives and innovative ideas, offering you the chance to grow professionally while solving real-world problems. If you are eager to learn and excel in a supportive team, this is the perfect opportunity for you.
Tanggung Jawab
- Provide day-to-day IT support and troubleshooting for hardware and software issues.
- Manage and maintain accurate inventory of IT assets and equipment.
- Assist in the installation, configuration, and deployment of workstations and peripherals.
- Monitor network performance and ensure security protocols are followed.
- Respond to user inquiries and resolve technical tickets in a timely manner.
- Collaborate with senior IT staff on system upgrades and maintenance schedules.
- Ensure data backup and recovery procedures are performed regularly.
Kualifikasi
- Diploma or Degree in Information Technology, Computer Science, or a related field.
- Basic understanding of computer hardware, operating systems (Windows/Linux), and network basics.
- Familiarity with Microsoft Office Suite and troubleshooting common software errors.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills to interact with diverse users.
- Ability to work independently as well as part of a collaborative team.
- Enthusiasm for learning new technologies and adapting to changing IT landscapes.