Deskripsi Pekerjaan
We are seeking an experienced Workshop Manager (Kepala Bengkel) to lead our operations in Majalengka, Jawa Barat. As a key member of our team, you will be responsible for ensuring the smooth functioning of our workshop, managing inventory, and delivering exceptional customer service. This role requires a hands-on leader with technical expertise and strong management skills.
The ideal candidate will have a proven track record in workshop management, with the ability to coordinate daily operations, supervise staff, and maintain high standards of quality and safety. You will play a crucial role in building customer relationships, resolving issues efficiently, and optimizing workshop performance to meet business objectives.
Shipper offers a competitive compensation package and opportunities for professional growth. If you are a motivated professional looking to make a significant impact in a dynamic environment, we encourage you to apply for this exciting opportunity.
Tanggung Jawab
- Lead daily workshop operations and ensure efficient workflow
- Manage inventory of spare parts and supplies
- Handle customer inquiries and resolve complaints effectively
- Supervise and mentor workshop staff
- Ensure compliance with quality and safety standards
- Coordinate with suppliers for parts procurement
- Prepare operational reports and performance metrics
- Implement continuous improvement initiatives
Kualifikasi
- Minimum 3 years of experience in workshop management
- Technical knowledge of automotive or machinery systems
- Strong leadership and team management abilities
- Excellent customer service and communication skills
- Experience with inventory management systems
- Problem-solving and decision-making capabilities
- Knowledge of safety regulations and compliance standards
- Basic computer literacy and familiarity with management software