Deskripsi Pekerjaan
Are you a relationship builder with a passion for driving B2B growth? Best Momentum Sdn Bhd is looking for a dynamic and results-driven Key Account Executive to join our team in Kuala Lumpur. In this role, you will act as the primary point of contact for our most valuable partners, ensuring their success while identifying new opportunities for expansion and long-term collaboration.
The ideal candidate is a fluent Mandarin speaker who excels in fast-paced environments and understands the nuances of the Malaysian market. You will not just be managing accounts; you will be the bridge between our clients' needs and our internal solutions, ensuring that Best Momentum continues to deliver exceptional service and measurable business value.
We offer a supportive culture, a competitive compensation package, and the opportunity to work with a diverse portfolio of high-value partners. If you are ready to take the next step in your sales career and make a tangible impact, we want to hear from you.
Tanggung Jawab
- Manage and nurture relationships with a dedicated portfolio of high-value B2B partners.
- Act as the primary point of contact to address client queries, resolve issues, and ensure high satisfaction levels.
- Identify upselling and cross-selling opportunities to increase account revenue and long-term retention.
- Conduct regular business reviews with key stakeholders to align our services with their evolving business goals.
- Collaborate with internal teams (Marketing, Operations, Product) to ensure seamless service delivery.
- Develop and implement account growth strategies to maximize market penetration.
- Monitor market trends and competitor activities to maintain a competitive edge in our service offerings.
Kualifikasi
- Proven experience in Key Account Management, Sales, or Client Success (B2B preferred).
- Fluency in Mandarin (written and spoken) is mandatory to support our key client base.
- Excellent communication and negotiation skills with the ability to influence key decision-makers.
- Strong analytical skills with proficiency in using CRM software (e.g., Salesforce, HubSpot).
- Ability to work independently and manage time effectively in a target-driven environment.
- Strong problem-solving skills and the ability to remain calm under pressure.
- A bachelor's degree in Business, Marketing, or a related field is preferred.