Deskripsi Pekerjaan
Are you a results-driven professional with a passion for building lasting business relationships? Misarma Supply Sdn Bhd is looking for a proactive Key Account Manager to join our dynamic team in Kuala Lumpur. In this pivotal role, you will be the face of our organization, responsible for managing a high-value strategic client portfolio and ensuring that our solutions meet and exceed customer expectations.
We are seeking an individual who thrives in a fast-paced environment and possesses the ability to identify untapped business opportunities. You will work closely with internal cross-functional teams to deliver exceptional service, resolve complex client issues, and drive long-term business growth. If you are an effective negotiator with a knack for consultative selling, we want to hear from you.
At Misarma Supply, we value innovation, integrity, and client-centricity. Join us to take your career to the next level while contributing to our regional market expansion.
Tanggung Jawab
- Develop and maintain strong, long-term relationships with key strategic clients.
- Act as the primary point of contact for all matters specific to your assigned accounts.
- Identify, develop, and close new business opportunities within existing client accounts to drive revenue growth.
- Prepare and deliver effective sales presentations, proposals, and business reviews for stakeholders.
- Collaborate with internal technical and operational teams to ensure seamless service delivery.
- Analyze market trends and client feedback to suggest improvements to service offerings.
- Monitor and manage account performance metrics to ensure target attainment and customer satisfaction.
- Negotiate contracts and commercial terms to maximize profitability while maintaining client value.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum of 3-5 years of proven experience in Key Account Management or B2B sales.
- Strong understanding of sales processes and customer relationship management (CRM) software.
- Excellent communication, interpersonal, and negotiation skills in English and Bahasa Melayu.
- Proven track record of meeting or exceeding sales targets in a competitive market.
- Strong analytical skills with the ability to interpret data and make strategic decisions.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
- Valid driving license and ability to travel for client meetings as required.