Deskripsi Pekerjaan
Are you a strategic thinker with a passion for building lasting client relationships? Misarma Enterprise is looking for a dedicated Key Account Manager to lead our client portfolio strategy. In this pivotal role, you will be responsible for nurturing high-value relationships, driving customer satisfaction, and unlocking new business opportunities within your designated market.
We are seeking a professional who thrives in a dynamic environment and is committed to achieving revenue targets. As the face of Misarma Enterprise to our top-tier clients, you will play a critical role in our growth trajectory. If you possess a proven track record in sales and account management, we want to hear from you.
Tanggung Jawab
- Develop and execute comprehensive account strategies to drive retention and upsell opportunities.
- Maintain strong, long-term relationships with key stakeholders and decision-makers.
- Conduct regular business reviews to assess client needs and align solutions accordingly.
- Act as the primary point of contact for all client inquiries and escalations.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Monitor market trends and competitor activities to provide actionable insights to management.
Kualifikasi
- Minimum of 3-5 years of experience in Key Account Management or B2B Sales.
- Strong negotiation, communication, and interpersonal skills.
- Proven ability to manage multiple accounts and prioritize tasks effectively.
- Proficiency in using CRM software (e.g., Salesforce, HubSpot, or Zoho).
- Relevant Bachelor’s degree in Business, Marketing, or a related field.
- Self-motivated with a results-oriented mindset.