Deskripsi Pekerjaan
Are you a seasoned sales professional with a passion for building long-term strategic partnerships? Source Telecommunications, Inc. is looking for a results-driven Key Account Manager to join our dynamic team in Pasig City. In this role, you will be the primary point of contact for our most valuable clients, ensuring their needs are met while driving sustained revenue growth for the organization.
You will be responsible for developing comprehensive account plans, identifying opportunities for upsells and cross-sells, and acting as a trusted advisor to our clients. The ideal candidate possesses a deep understanding of the telecommunications landscape, excellent negotiation skills, and a proven track record of maintaining high client satisfaction scores in a high-pressure environment.
Join us at Source Telecommunications, Inc. as we continue to expand our footprint in the Philippine market and deliver cutting-edge solutions to our enterprise partners.
Tanggung Jawab
- Develop and execute strategic account plans to achieve revenue targets and increase market share.
- Serve as the lead point of contact for all key account matters and manage complex client relationships.
- Conduct regular business reviews to assess client satisfaction and identify opportunities for service improvements.
- Collaborate with internal cross-functional teams to ensure seamless delivery of telecommunications solutions.
- Negotiate contracts and commercial agreements to maximize profitability and long-term value.
- Analyze industry trends and competitor activities to refine sales strategies and value propositions.
- Forecast and track key account metrics (e.g., quarterly sales results, churn rate, and net promoter scores).
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
- Minimum of 3-5 years of experience in Key Account Management or B2B Sales, preferably within the Telecommunications or IT industry.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.
- Exceptional verbal and written communication skills in both English and Filipino.
- Strong analytical skills with the ability to interpret data and translate it into actionable business insights.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.
- Ability to thrive in a fast-paced environment and handle high-stakes negotiations with professionalism.