Deskripsi Pekerjaan
Join YCH Group as a Key Account Manager (3PL) and drive excellence in client relationship management within Malaysia's dynamic logistics sector. This pivotal role combines strategic account planning with hands-on client engagement to deliver exceptional service and growth opportunities. You'll be the trusted advisor for our most valued clients, ensuring seamless operations while identifying new business avenues.
At YCH Group, we pride ourselves on innovation in supply chain solutions. As our Key Account Manager, you'll leverage industry expertise to optimize logistics operations, resolve complex challenges, and foster long-term partnerships. The position offers competitive compensation, professional development opportunities, and the chance to contribute to a company that's reshaping logistics in Asia.
Our ideal candidate thrives in fast-paced environments and possesses a deep understanding of third-party logistics. If you're ready to elevate your career while making tangible impacts in global supply chains, we encourage you to apply and become part of YCH Group's legacy of excellence.
Tanggung Jawab
- Develop and execute strategic account plans for key 3PL clients
- Build and maintain high-value client relationships through proactive communication
- Identify and pursue new business opportunities within existing accounts
- Collaborate with operations teams to ensure service excellence
- Analyze client needs and propose tailored logistics solutions
- Drive retention and growth through account performance metrics
- Coordinate cross-functional resources to resolve client issues
Kualifikasi
- Bachelor's degree in Supply Chain, Business, or Logistics
- 3+ years of account management experience in 3PL or logistics
- Proven track record in client retention and business development
- Strong negotiation and problem-solving skills
- Expertise in CRM systems and account analytics
- Understanding of supply chain operations and logistics technologies
- Excellent communication and presentation abilities