Deskripsi Pekerjaan
PT Cermati Pialang Asuransi is seeking a driven and strategic Key Account Manager to lead our client success initiatives within the Group Health Insurance sector. As a Key Account Manager, you will be the primary point of contact for our valued corporate clients, responsible for delivering exceptional Employee Benefits consulting and fostering long-term partnerships. Your role will be pivotal in managing policy renewals, providing expert claims support, and designing innovative, value-added wellness programs that enhance employee satisfaction and retention.
In this dynamic environment, you will leverage your deep understanding of the insurance market to identify growth opportunities and drive revenue growth. You will collaborate closely with internal underwriting and claims teams to ensure seamless service delivery. If you are a results-oriented professional looking to make a significant impact in a leading insurance technology platform, we want to hear from you.
Tanggung Jawab
- Manage and nurture relationships with key corporate accounts to drive retention and upsell opportunities.
- Provide expert consultation on Employee Benefits solutions tailored to client needs.
- Oversee the end-to-end policy renewal process to ensure minimal lapse and maximum value.
- Act as the primary liaison for claims support, ensuring timely resolution and client satisfaction.
- Design and implement value-added wellness programs that align with corporate health goals.
- Conduct regular business reviews and market analysis to identify trends and opportunities.
- Collaborate with internal departments to streamline service delivery and improve operational efficiency.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
- Minimum of 3-5 years of experience in Key Account Management, Sales, or Employee Benefits consulting.
- Strong understanding of group health insurance products, policy structures, and claims processes.
- Excellent communication, negotiation, and interpersonal skills.
- Proven track record of meeting and exceeding sales targets.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and manage multiple priorities in a fast-paced environment.