Deskripsi Pekerjaan
Are you ready to take the lead in managing key partnerships for one of the fastest-growing food and beverage brands in the Philippines? Sucree Coco and Love, Inc. is seeking a results-oriented Key Accounts Manager to join our dynamic team in the vibrant business district of Bonifacio Global City, Metro Manila.
In this critical role, you will become the primary strategic partner for our network of franchisees. You will act as the vital bridge connecting our passionate franchise owners with our internal departmentsâincluding Marketing, Supply Chain, Finance, and Operations. Your mission is to ensure their success drives our collective growth. You will manage the entire lifecycle of the franchisee relationship, from onboarding and training to ongoing support and performance optimization.
We are looking for a strategic thinker with a knack for relationship building and a deep understanding of operational excellence. If you have a proven track record in key account management or franchise operations within the F&B sector, and you thrive in a fast-paced, collaborative environment, this is your opportunity to make a sweet impact.
At Sucree Coco and Love, Inc., we value innovation, partnership, and a shared passion for delighting our customers. Become part of a brand that puts people first and offers a fulfilling career path with competitive compensation and benefits.
Tanggung Jawab
- Act as the primary point of contact and strategic liaison between franchisees and cross-functional internal teams (Marketing, Supply Chain, Operations, R&D).
- Develop and execute comprehensive account plans to maximize franchisee sales, profitability, and brand compliance.
- Conduct regular business reviews with franchise partners, analyzing KPIs to identify opportunities for growth and operational efficiency.
- Lead new franchisee onboarding, ensuring smooth setup, training, and launch execution according to brand standards.
- Collaborate with marketing to create and implement regional marketing initiatives that boost local store traffic and brand loyalty.
- Proactively resolve operational challenges and conflicts, maintaining high levels of partner satisfaction and retention.
- Monitor market trends and competitor activities, providing actionable insights to the leadership team.
- Negotiate contracts and agreements, ensuring alignment with company goals and legal requirements.
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
- At least 3-5 years of experience in Key Account Management, Franchise Operations, or B2B Business Development, ideally in the food and beverage industry.
- Demonstrated ability to manage complex relationships and drive partner performance to achieve revenue targets.
- Exceptional verbal and written communication skills; ability to present to and influence diverse stakeholders.
- Strong analytical mindset with proficiency in data analysis, reporting, and CRM tools.
- Highly organized with excellent project management skills and attention to detail.
- Willing to conduct field visits and travel within Metro Manila and surrounding areas as needed.
- Passionate about the food and beverage brand landscape and delivering outstanding customer experiences.