Deskripsi Pekerjaan
Are you a high-achiever looking to build a career with one of the fastest-growing life insurance companies in Indonesia? Hanwha Life Insurance Indonesia is seeking a proactive and professional Korean Desk Specialist to join our dynamic team in Jakarta Selatan.
In this role, you will act as a vital bridge between our Korean operations and the Indonesian market, ensuring seamless communication, high-quality administrative support, and exceptional service standards. This position is perfect for a bilingual professional who thrives in a fast-paced environment and is passionate about the insurance industry.
As part of the Hanwha global family, you will have the opportunity to work in an innovative, collaborative environment where your contributions directly impact our growth and customer satisfaction. If you are detail-oriented, service-minded, and fluent in both Korean and Indonesian, we want to hear from you!
Tanggung Jawab
- Serve as the primary point of contact for Korean-speaking clients, partners, and internal stakeholders.
- Translate business documents, reports, and communication materials between Korean and Indonesian/English.
- Coordinate and manage internal administrative workflows to ensure operational efficiency.
- Facilitate effective communication during meetings, conferences, and daily cross-border operations.
- Provide comprehensive support to the management team regarding market analysis and business reporting.
- Monitor and address inquiries related to life insurance products, policies, and service requests.
- Prepare regular activity reports and maintain accurate records of Korean-desk interactions.
Kualifikasi
- Bachelor’s degree in Business, Communications, Linguistics, or a related field.
- Full professional proficiency in both Korean (TOPIK level 5/6 preferred) and Indonesian; English proficiency is a plus.
- Minimum 1-3 years of experience in an administrative, translation, or customer support role.
- Strong interpersonal skills with the ability to navigate cultural nuances effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Exceptional organizational skills and the ability to multitask in a fast-paced environment.
- Deep commitment to maintaining confidentiality and professional ethics in the insurance industry.