Deskripsi Pekerjaan
Join Grab's dynamic team as a Lead Product Manager driving personalisation and cross-sell strategies across Southeast Asia. Handle millions of daily user sessions and searches to create hyper-relevant experiences that boost engagement and revenue. You'll spearhead two critical initiatives: optimising our personalisation engine for mart services and designing cross-sell campaigns that convert users into loyal customers. This role requires a strategic thinker who can translate complex user behavior into actionable product roadmaps while collaborating with engineering, data science, and marketing teams to deliver measurable impact at scale.
Tanggung Jawab
- Develop and execute product roadmap for personalisation and cross-sell features in Grab's mart ecosystem
- Define KPIs and success metrics for personalisation engines and cross-sell campaigns
- Lead A/B testing frameworks to optimise user engagement and conversion rates
- Collaborate with data scientists to analyze user behavior and derive actionable insights
- Partner with engineering teams to ensure timely delivery of high-impact features
- Design and launch targeted cross-sell campaigns aligned with user lifecycle stages
- Conduct market research and competitive analysis to identify growth opportunities
Kualifikasi
- 8+ years of product management experience with 3+ years in leadership roles
- Proven track record in personalisation, recommendation systems, or cross-sell initiatives
- Expertise in data-driven product development and A/B testing methodologies
- Strong analytical skills with ability to interpret complex user behavior data
- Experience with mart/ecommerce platforms and Southeast Asian markets preferred
- Exceptional stakeholder management and cross-functional leadership abilities
- Bachelor's degree in Computer Science, Business, or related field