Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for real estate finance and client success? We are seeking a highly motivated Loan Coordinator to join our remote-first Private Lending team. In this pivotal role, you will act as the primary bridge between our lenders and borrowers, ensuring a seamless post-closing experience and maintaining the highest standards of operational excellence.
You will be responsible for managing loan documentation, facilitating communication, and ensuring that all post-closing requirements are met with precision. The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and is dedicated to providing an exceptional client experience from the comfort of their home office.
Tanggung Jawab
- Oversee the comprehensive post-closing loan process, ensuring all documentation is accurately filed and verified.
- Serve as the primary point of contact for clients, addressing inquiries regarding loan status and account maintenance.
- Monitor and track loan payments, identifying discrepancies and ensuring timely follow-ups.
- Coordinate with internal lending teams and third-party stakeholders to streamline loan administration workflows.
- Maintain organized digital loan files in compliance with company security and privacy protocols.
- Generate and distribute routine loan performance reports for management review.
- Proactively identify and resolve administrative bottlenecks to improve overall process efficiency.
Kualifikasi
- At least 2-3 years of experience in loan administration, mortgage processing, or a similar finance-related role.
- Strong understanding of real estate lending terminology and post-closing documentation requirements.
- Exceptional verbal and written communication skills with a professional, client-centric attitude.
- Proven ability to work independently in a remote environment while maintaining strict confidentiality.
- High proficiency in Google Workspace, Microsoft Office, and loan management software.
- Strong analytical skills with a meticulous eye for detail and data integrity.
- Relevant Bachelor's degree in Finance, Business Administration, or related field is a plus.