Deskripsi Pekerjaan
Join our prestigious hospitality team as a Lounge Service Professional and deliver exceptional experiences in an exclusive lounge environment. We offer competitive compensation, comprehensive benefits, and clear pathways for career advancement within the luxury service sector. As a key ambassador of our brand, you'll create memorable moments for discerning clientele while maintaining the highest standards of professionalism and service excellence. This role provides an ideal foundation for developing specialized hospitality skills and networking with industry leaders.
Tanggung Jawab
- Provide personalized, high-quality service to lounge guests, anticipating needs and exceeding expectations
- Prepare and serve premium beverages, light meals, and snacks with precision and presentation flair
- Maintain immaculate lounge standards, ensuring cleanliness and organization of all service areas
- Handle guest inquiries, resolve concerns promptly, and manage special requests diplomatically
- Operate POS systems efficiently and accurately process transactions
- Collaborate with team members to ensure seamless service during peak hours and events
- Adhere to all safety protocols, hygiene standards, and company policies
Kualifikasi
- Minimum 1-2 years experience in luxury hospitality, fine dining, or lounge service
- Exceptional interpersonal skills with a natural ability to build rapport with diverse clientele
- Strong knowledge of beverage preparation, wine service, and food handling standards
- Ability to multitask effectively in a fast-paced, high-end environment
- Professional appearance and polished communication skills
- Flexibility to work evenings, weekends, and holidays as required
- Basic computer literacy and familiarity with reservation systems