Deskripsi Pekerjaan
Are you ready to inspire travelers and turn their luxury vacation dreams into reality? Eastvantage, a global leader in outsourcing solutions, is searching for an exceptional Luxury Cruise Travel Advisor (Sales Team) to join our growing team in Taguig City, Metro Manila.
In this exciting role, you will become a specialist in luxury river cruising, working with an elite international cruise line. You will serve as a trusted consultant, crafting personalized travel itineraries for discerning clients and driving significant revenue through exceptional sales techniques.
This isn't just a sales role; it's a career in the high-end travel industry. You will have the opportunity to work in a vibrant, international environment at our state-of-the-art office. We provide comprehensive training on luxury cruise products, ensuring you have all the tools needed to succeed.
Your mission is to create raving fans for our brand. By understanding the unique desires of each client—whether it is a romantic anniversary trip on the Douro Valley or a family adventure on the Rhine—you will design journeys that leave a lasting impression. You will manage the entire booking process, overcome objections, and exceed monthly sales targets.
If you have a hunter mentality, impeccable communication skills, and a passion for luxury hospitality, we want to hear from you. This role offers a competitive base salary, uncapped commissions, and amazing opportunities for career progression.
At Eastvantage, we believe in taking care of our people. Beyond the attractive compensation package, you will enjoy a supportive team culture, ongoing professional development, and clear career advancement paths. Our office in BGC offers a modern, collaborative workspace where you can thrive. If you are ready to elevate your career in luxury travel sales, this is your perfect opportunity. Set sail with us today!
Tanggung Jawab
- Consult with clients to understand their luxury travel preferences, budgets, and expectations for river cruise vacations.
- Effectively present and sell luxury river cruise packages, highlighting unique features, destinations, and onboard experiences.
- Maintain expert-level knowledge of fleet, itineraries, promotions, and competitor offerings.
- Manage the full sales cycle from initial lead contact and needs analysis to booking, payment processing, and post-travel follow-up.
- Consistently achieve and exceed individual and team sales targets and key performance indicators (KPIs).
- Build and nurture long-term relationships with high-net-worth clients to encourage repeat business and referrals.
- Collaborate with marketing and operations teams to share client insights and improve the booking journey.
- Maintain accurate records of client interactions and sales activities within the CRM system.
Kualifikasi
- At least 2 years of proven experience in sales, preferably in luxury travel, hospitality, or a high-end service industry.
- Excellent command of the English language, both written and verbal, with a professional and polished demeanor.
- Strong closing skills with a hunter mentality and a passion for exceeding targets.
- Ability to build rapport quickly and consultatively with high-net-worth individuals.
- Highly organized, detail-oriented, and capable of managing multiple client requests simultaneously.
- Resilient and adaptable, able to thrive in a fast-paced, performance-driven environment.
- Proficiency in CRM software and standard office productivity tools (e.g., Microsoft Office, Google Suite).
- Willing to work on a flexible schedule (including weekends and holidays if required) to match client time zones.