Deskripsi Pekerjaan
Are you passionate about travel and possess a flair for creating unforgettable memories? Eastvantage is seeking a dedicated Luxury Travel Advisor to join our elite team. In this role, you will be the bridge between high-net-worth clients and their dream vacations, specializing in premium river cruise experiences. Your mission is to inspire, consult, and convert inquiries into loyal, long-term clients through exceptional service, expert destination knowledge, and a personalized consultative approach.
As a Luxury Travel Advisor, you are not just selling a trip; you are crafting a premium lifestyle experience. You will navigate complex itineraries, provide white-glove support, and ensure that every detail of the traveler's journey exceeds expectations. If you thrive in a target-oriented environment and have a passion for the hospitality and tourism industry, we want to hear from you.
Tanggung Jawab
- Engage with prospective travelers to understand their unique travel preferences and curate bespoke river cruise itineraries.
- Convert inbound leads into loyal clients by highlighting the unique value and luxury features of premium cruise packages.
- Provide expert-level guidance on destinations, cruise lines, and excursions to ensure client satisfaction.
- Manage end-to-end booking processes, ensuring all logistical details are handled with precision and care.
- Maintain a high conversion rate by building long-term professional relationships with luxury travelers.
- Address and resolve client concerns promptly to maintain brand excellence and reputation.
- Collaborate with internal teams to stay updated on the latest luxury travel trends and promotional offerings.
Kualifikasi
- Minimum of 2-3 years of experience in luxury travel, hospitality, or premium concierge services.
- Exceptional verbal and written communication skills with a refined, professional tone.
- Proven track record of meeting or exceeding sales targets in a consultative role.
- Strong attention to detail with the ability to manage complex itineraries and travel documents.
- Proficiency in CRM software and travel booking platforms.
- Ability to work flexible hours to accommodate international client time zones.
- A genuine passion for global travel and luxury service standards.
- Excellent problem-solving skills and the ability to work under pressure.