Deskripsi Pekerjaan
We are inviting dynamic and ambitious individuals to join the McDonald's Management Trainee Program (Perantis) in Kangar, Perlis. This comprehensive program is designed to groom future leaders in the fast-food industry. As a trainee, you will rotate through various departments including Front of House, Kitchen Operations, and Management, gaining a holistic understanding of restaurant operations. You will be responsible for driving sales, ensuring high standards of customer service, and leading a diverse team. This role offers a fantastic opportunity to build a rewarding career with one of the world's leading food service brands, complete with comprehensive training and development. If you are ready to take on a challenge and lead the next generation of service excellence, we want to hear from you. We offer a supportive environment where you can grow professionally and personally while enjoying great employee benefits.
Tanggung Jawab
- Oversee daily restaurant operations to ensure efficiency and high standards.
- Lead, train, and motivate a team of crew members to deliver exceptional service.
- Manage inventory levels and ensure cost-effective purchasing.
- Handle customer inquiries and complaints professionally to ensure satisfaction.
- Implement marketing initiatives and drive local store sales performance.
- Ensure strict adherence to health, safety, and hygiene regulations.
- Conduct regular quality checks on food preparation and service delivery.
Kualifikasi
- Minimum SPM/Diploma or Bachelor's degree in any field.
- Strong passion for the service industry and customer satisfaction.
- Excellent communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and public holidays.
- Proven leadership potential or relevant experience in a fast-paced environment.
- High level of energy and enthusiasm for learning new skills.
- Basic computer literacy for inventory and sales reporting.