Deskripsi Pekerjaan
Bank Negara Malaysia is seeking a dynamic and strategic Manager for Change Management, Communications & Engagement to play a pivotal role in our organizational transformation initiatives. In this high-impact position, you will be responsible for driving the successful adoption of project outcomes by fostering effective decision-making, ensuring seamless stakeholder alignment, and cultivating a culture of engagement across all levels of the organization.
As a key enabler of our digital and strategic evolution, you will design and implement comprehensive change management frameworks tailored to complex technical environments. The ideal candidate will blend analytical prowess with exceptional communication skills to translate project objectives into meaningful narratives that resonate with diverse audiences. You will work closely with cross-functional teams to mitigate resistance, champion new processes, and ensure that our communication strategy is both transparent and proactive.
Join a prestigious institution where your expertise will directly influence the success of national-level initiatives. We are looking for a visionary professional who thrives in collaborative environments and is committed to delivering sustainable change that strengthens our operational excellence.
Tanggung Jawab
- Develop and execute holistic change management and communication strategies for large-scale ICT transformation projects.
- Facilitate stakeholder alignment through clear, transparent, and structured engagement plans.
- Identify and manage potential resistance to change, implementing mitigation tactics to ensure high adoption rates.
- Collaborate with project managers and technical teams to ensure timely delivery of project milestones through effective decision-making support.
- Design internal communication collateral, including newsletters, presentations, and town hall materials to keep the organization informed.
- Conduct impact assessments and readiness evaluations to ensure the organization is prepared for transition periods.
- Measure the effectiveness of change initiatives using KPIs and feedback loops to drive continuous improvement.
Kualifikasi
- Bachelor’s degree in Communications, Business Administration, Organizational Development, or a related field.
- Minimum of 5-8 years of experience in change management, communications, or project management within a large corporate or public sector environment.
- Proven track record of managing organizational transitions and stakeholder engagement for complex ICT or digital projects.
- Strong proficiency in change management methodologies (e.g., PROSCI, ADKAR).
- Exceptional verbal and written communication skills with the ability to simplify complex concepts.
- Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
- Ability to influence senior stakeholders and build cross-departmental relationships.