Deskripsi Pekerjaan
Are you a strategic leader with a passion for e-commerce growth? Lazada is seeking a high-caliber Manager, Key Account Management for our General Merchandise category. In this pivotal role, you will be the driving force behind the performance of our top-tier sellers, leveraging data-driven insights to scale business operations and enhance the customer shopping experience.
You will operate at the intersection of data analysis, relationship management, and commercial strategy. By interpreting complex market trends, you will provide actionable recommendations that optimize category performance, boost GMV, and solidify Lazada's market leadership in the region. If you thrive in a fast-paced environment and have a proven track record in account management, we want to hear from you.
Tanggung Jawab
- Develop and execute comprehensive account management strategies to achieve category growth targets.
- Analyze internal and external market data to identify trends, opportunities, and competitive threats.
- Collaborate with key sellers to enhance their product assortment, pricing strategy, and promotional effectiveness.
- Provide actionable, data-backed recommendations to internal stakeholders to improve overall category performance metrics.
- Monitor and manage key performance indicators (KPIs) such as conversion rate, GMV, and traffic.
- Lead periodic business reviews with high-value accounts to ensure alignment with platform goals.
- Partner with marketing and logistics teams to execute large-scale campaigns and seasonal promotional events.
Kualifikasi
- Bachelor’s degree in Business, Marketing, Economics, or a related field.
- Minimum 5-7 years of experience in key account management, category management, or e-commerce consulting.
- Advanced proficiency in data analysis tools (Excel, SQL, or BI dashboards like Tableau/PowerBI).
- Strong commercial acumen with a deep understanding of the Malaysian retail and e-commerce landscape.
- Excellent communication, negotiation, and stakeholder management skills.
- Proven ability to thrive in a high-pressure, fast-evolving digital environment.
- Ability to interpret complex data sets into clear, executive-level presentations.