Deskripsi Pekerjaan
Join Talents@Work as a Manager, Learner Experience & Career Outcomes and become the architect of transformative educational journeys. This pivotal role blends strategic leadership with hands-on execution to ensure learners achieve exceptional career outcomes while maintaining operational excellence. You'll drive our mission by designing and implementing learner-centric programs, cultivating robust employer partnerships, and fostering lifelong alumni engagement. The position requires a visionary leader who can optimize educational experiences, align curriculum with industry demands, and create measurable pathways to professional success. Your impact will directly shape how learners navigate their career transitions, making this an ideal opportunity for education professionals passionate about bridging learning gaps with real-world opportunities.
In this dynamic role, you'll oversee the entire learner lifecycle – from onboarding to alumni retention – while collaborating with cross-functional teams to develop innovative solutions. You'll analyze data to identify improvement opportunities, manage stakeholder relationships, and implement scalable systems that enhance both learner satisfaction and employer satisfaction metrics. The ideal candidate thrives in fast-paced environments where they can balance strategic planning with tactical execution, always keeping the learner experience at the core of decision-making.
Tanggung Jawab
- Design and execute comprehensive learner experience strategies across all program stages
- Develop and maintain strategic employer partnerships to create career opportunities
- Lead alumni engagement initiatives that drive network growth and mentorship
- Optimize operational processes to ensure service quality and efficiency
- Analyze learner data to implement evidence-based program improvements
- Manage cross-functional teams to align educational outcomes with industry needs
- Drive career outcomes through targeted placement initiatives and employer branding
- Represent the organization at industry events to build employer relationships
Kualifikasi
- Bachelor's degree in Education, Business, or related field; Master's preferred
- 5+ years in education/training with 2+ years in leadership role
- Proven experience developing employer partnerships and career programs
- Expertise in learner journey mapping and experience design
- Strong data analysis skills with ability to derive actionable insights
- Exceptional stakeholder management and cross-functional collaboration
- Experience with LMS/CRM systems and educational technology
- Passion for improving learner outcomes through innovative solutions