Deskripsi Pekerjaan
China Taiping Insurance Group is a leading financial institution committed to excellence and innovation in the insurance sector. We are currently seeking a dynamic and detail-oriented Mandarin Speaker Marketing Support professional to join our team at our PIK Office. In this pivotal role, you will serve as a bridge between our diverse stakeholders, leveraging your linguistic skills to drive business opportunities and enhance client satisfaction. This is an excellent opportunity for a motivated individual to grow their career within a prestigious international company.
As a Marketing Support specialist, you will be instrumental in executing marketing campaigns, managing client relationships, and ensuring seamless communication within the organization. You will work closely with the marketing team to identify growth areas and provide critical insights that contribute to our strategic goals. If you are fluent in Mandarin and passionate about the insurance industry, we encourage you to apply.
Tanggung Jawab
- Assist in the development and execution of marketing strategies to expand the customer base and promote insurance products.
- Provide professional interpretation and translation services for internal meetings, client communications, and official documents.
- Maintain and update the Customer Relationship Management (CRM) system with accurate client information and interaction logs.
- Conduct market research to identify potential business opportunities within the Mandarin-speaking community.
- Coordinate with internal departments to organize promotional events, product launches, and seminars.
- Prepare sales reports, presentations, and marketing collateral in both Mandarin and English.
- Handle incoming inquiries from Mandarin-speaking clients with professionalism and ensure timely resolution.
- Support the sales team by preparing necessary documents and facilitating the underwriting process where required.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, Communication, or a related field.
- Fluency in Mandarin (Native or Business Proficiency) and excellent command of Bahasa Indonesia.
- Minimum of 1-2 years of experience in marketing support, customer service, or the insurance industry.
- Strong interpersonal skills with the ability to build and maintain positive client relationships.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Excellent organizational skills and the ability to multitask in a fast-paced environment.
- High level of attention to detail and accuracy in data entry.
- Proactive attitude and a willingness to learn new processes.