Deskripsi Pekerjaan
Join Batu Beling as a Marketplace Operations Specialist where you'll drive e-commerce excellence through data-driven decision making. This pivotal role requires you to monitor marketplace performance metrics, analyze consumer behavior patterns, and implement strategic optimizations to enhance visibility and conversion rates. You'll collaborate cross-functionally with sales, marketing, and product teams to ensure seamless marketplace operations while maintaining competitive positioning. The ideal candidate thrives in fast-paced digital environments and possesses a keen eye for identifying growth opportunities through data interpretation. At Batu Beling, you'll contribute to shaping our digital commerce strategy while working with innovative teams dedicated to delivering exceptional customer experiences.
Tanggung Jawab
- Monitor and analyze marketplace performance metrics daily, including traffic, conversion rates, and sales KPIs
- Develop and implement optimization strategies for marketplace listings, promotions, and pricing
- Collaborate with sales teams to align marketplace activities with broader business objectives
- Generate performance reports and actionable insights for leadership teams
- Manage marketplace vendor relationships and performance reviews
- Identify and resolve operational bottlenecks affecting marketplace efficiency
- Stay updated on marketplace algorithm changes and industry best practices
Kualifikasi
- Bachelor's degree in Business, Marketing, Data Science, or related field
- Minimum 2 years of experience in e-commerce marketplace operations
- Proficiency in data analysis tools (Excel, Google Analytics, marketplace analytics dashboards)
- Strong written and verbal communication skills in both Bahasa Indonesia and English
- Experience with marketplace platforms (Tokopedia, Shopee, Lazada, etc.)
- Ability to translate data insights into actionable business strategies
- Detail-oriented with problem-solving capabilities in dynamic environments