Deskripsi Pekerjaan
Elite Manufacturing Solutions Sdn. Bhd. is a premier wholesale distributor specializing in high-performance machinery parts and components for the agricultural and lawn & garden sectors. We pride ourselves on delivering reliability and excellence to our clients. We are currently looking for a talented Mechanical Sales Support Engineer to join our expanding team in Kuala Lumpur. This is a fantastic opportunity for a motivated individual to leverage their engineering background in a commercial environment. You will play a pivotal role in supporting our sales team, providing technical expertise to clients, and ensuring our products meet the highest standards of performance. If you are eager to grow your career in a stable and innovative company, we encourage you to apply.
Tanggung Jawab
- Assist the sales team in preparing accurate technical proposals and quotations for agricultural and lawn machinery.
- Conduct on-site visits to provide demonstrations and answer technical queries from potential and existing clients.
- Collaborate with the engineering department to ensure product specifications align with customer needs.
- Maintain an up-to-date knowledge base of mechanical parts, troubleshooting guides, and industry standards.
- Process sales orders and ensure all necessary documentation is completed accurately and on time.
- Provide after-sales support to resolve technical issues and ensure customer satisfaction.
- Analyze market feedback to suggest product improvements or new product opportunities.
Kualifikasi
- Bachelor’s degree in Mechanical Engineering or a related technical discipline.
- Minimum of 2-3 years of experience in sales support, technical sales, or customer service within the manufacturing or engineering industry.
- Solid understanding of mechanical systems, particularly those used in agricultural or outdoor power equipment.
- Strong problem-solving skills with the ability to explain complex technical concepts to non-engineers.
- Excellent written and verbal communication skills in English and Bahasa Malaysia (preferred).
- Proficient in using computer software, including MS Office, and CRM systems.
- Ability to travel within the region as required for client meetings and trade shows.