Deskripsi Pekerjaan
Become a key player in Buku Warung's merchant ecosystem as a Merchant Success Executive. In this dynamic role, you'll bridge the gap between merchants and our innovative financial platform, ensuring seamless adoption and maximizing their business potential. You'll represent Staffinc Group's commitment to empowering local businesses by providing hands-on guidance, resolving operational challenges, and identifying growth opportunities. This position requires a proactive approach to building strong merchant relationships, understanding their unique needs, and demonstrating how Buku Warung's solutions can transform their daily operations. If you thrive in fast-paced environments and are passionate about driving merchant success, this role offers an exciting opportunity to make a tangible impact in Indonesia's digital economy.
Tanggung Jawab
- Develop and maintain strong relationships with Buku Warung merchants in Kabupaten Kuningan
- Guide merchants through platform adoption and optimize usage of digital payment solutions
- Identify merchant pain points and provide tailored solutions to enhance operational efficiency
- Monitor merchant performance metrics and implement strategies for growth retention
- Collaborate with cross-functional teams to resolve merchant issues promptly
- Conduct regular field visits to onboard new merchants and provide ongoing support
- Report merchant insights and market trends to improve product offerings
Kualifikasi
- Minimum 1 year experience in Sales, preferably FMCG or Telecommunication sectors
- Proven track record in Merchant Acquisition or customer relationship management
- Valid SIM C and access to personal motorcycle for field operations
- Strong communication and negotiation skills in Bahasa Indonesia
- Ability to work independently with minimal supervision in remote areas
- Proficient in using mobile applications and digital tools
- Target-driven mindset with proven results in sales environments