Deskripsi Pekerjaan
Join Staffinc Group as a Merchant Success Executive and become a key player in Indonesia's digital transformation journey. We're seeking dynamic individuals who are passionate about helping small and medium-sized enterprises (UMKM) embrace digital payment solutions through Electronic Data Capture (EDC) installations.
In this role, you'll be at the forefront of financial inclusion, empowering local businesses to accept card payments, increase their revenue potential, and compete in the modern marketplace. As a Merchant Success Executive, you'll identify potential clients, understand their business needs, and present tailored EDC solutions that align with their operations.
Our ideal candidate is someone with excellent communication skills, a customer-centric mindset, and a drive to succeed in a results-oriented environment. If you're passionate about sales and making a tangible impact on local businesses, this role offers an exciting opportunity to grow your career while contributing to Indonesia's digital economy.
Staffinc Group provides comprehensive training, competitive compensation, and a supportive work environment where your contributions are valued. Join us in revolutionizing payment solutions across Indonesia and help shape the future of commerce.
Tanggung Jawab
- Identify and prospect potential UMKM clients in the Deli Serdang area who would benefit from EDC installation services
- Conduct thorough needs analysis to understand business operations and recommend appropriate EDC solutions
- Present and demonstrate EDC system features and benefits to potential clients
- Manage the entire sales cycle from initial contact to successful EDC installation and activation
- Build and maintain strong relationships with clients to ensure satisfaction and identify upsell opportunities
- Collaborate with technical teams to ensure seamless installation and onboarding of new clients
- Track and report sales activities, client information, and performance metrics
- Stay updated on industry trends, competitor offerings, and new product features
Kualifikasi
- Minimum high school diploma, with preference given to candidates with a bachelor's degree in business, marketing, or related field
- 1-2 years of sales or customer service experience, preferably in financial services or technology
- Excellent communication and interpersonal skills with the ability to build rapport quickly
- Strong negotiation and presentation skills with a customer-centric approach
- Self-motivated with a proven track record of meeting or exceeding sales targets
- Ability to work independently and as part of a team in a fast-paced environment
- Basic understanding of payment systems and digital commerce is advantageous
- Proficiency in Bahasa Indonesia and local dialects of the Deli Serdang area