Deskripsi Pekerjaan
Servay, a trusted name in the industry, is seeking a proactive and skilled MIS System Support professional to join our IT team in Kota Kinabalu, Sabah. In this role, you will be the backbone of our network and system operations, ensuring seamless connectivity and productivity across the organization. You'll work with modern technologies, tackle diverse challenges, and play a key part in maintaining the integrity and security of our IT infrastructure.
Your day-to-day will involve installing, configuring, and maintaining hardware and software, monitoring network performance, and providing hands-on support to resolve technical issues. You will also lead system upgrades, perform regular maintenance, and contribute to IT projects that drive business efficiency. This is an excellent opportunity to grow your career in a collaborative and supportive environment.
If you are passionate about technology and eager to make an impact, we invite you to apply for this exciting position and become a vital part of the Servay team.
Tanggung Jawab
- Install, configure, and maintain network hardware (routers, switches, firewalls) and computer systems.
- Monitor system performance and proactively troubleshoot network and server issues.
- Perform regular system upgrades, patching, and security updates.
- Provide technical support to end-users, ensuring prompt resolution of IT incidents.
- Manage and maintain active directory, user accounts, and email systems.
- Ensure data backup and disaster recovery processes are effective and up-to-date.
- Document IT procedures, configurations, and network diagrams.
- Collaborate with external vendors and internal teams to optimize IT infrastructure.
Kualifikasi
- Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.
- At least 1-2 years of experience in IT support, system administration, or network management.
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP) and hardware.
- Experience with Windows Server, Linux, and cloud platforms (e.g., Azure, AWS) is a plus.
- Hands-on skills in troubleshooting hardware, software, and network issues.
- Excellent problem-solving and communication skills.
- Relevant certifications (CompTIA, CCNA, MCSA) are highly desirable.
- Ability to work independently and as part of a team in a fast-paced environment.