Deskripsi Pekerjaan
Cloudstaff, the #1 workplace everywhere, is looking for a motivated Mortgage Broker Assistant to join our growing team. This is a remote (workâfromâhome) role based in Ortigas, Metro Manila, where youâll play a vital role in supporting our mortgage brokers and ensuring seamless processing of loan applications.
In this position you will be responsible for collecting and verifying client information, preparing and organizing loan documentation, and maintaining accurate records in our tracking systems. Youâll communicate directly with clients and lenders to resolve any queries, coordinate appointments, and ensure all paperwork meets regulatory standards. The ideal candidate is detailâoriented, highly organized, and comfortable working independently in a virtual environment.
Working at Cloudstaff means enjoying the flexibility of remote work while being part of a collaborative culture that values continuous learning and career growth. If you have a passion for the banking and financial services sector and want to be a key contributor to our mortgage operations, weâd love to hear from you.
Tanggung Jawab
- Collect, verify, and input client financial data and documentation into loan processing systems.
- Prepare and review loan files for completeness and compliance with underwriting guidelines.
- Communicate with clients, lenders, and thirdâparty partners to schedule meetings and resolve application issues.
- Maintain accurate electronic records and update tracking tools in real time.
- Assist brokers in generating loan quotes, disclosures, and correspondence.
- Coordinate with the compliance team to ensure all documents meet regulatory standards.
- Provide administrative support, including data entry, filing, and report preparation.
Kualifikasi
- Strong organizational and multitasking skills with a keen eye for detail.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and basic data entry software.
- Ability to work independently and manage time effectively in a remote setting.
- Prior experience in mortgage processing, banking, or financial services is a plus.
- High school diploma or equivalent; additional certifications (e.g., loan processing courses) are advantageous.
- Adaptable to evolving processes and eager to learn new tools.