Deskripsi Pekerjaan
Join LOMO Boutique Hotel, a premier destination nestled in the breathtaking cliffs of Uluwatu, Bali, and embark on an extraordinary hospitality journey. We're seeking passionate professionals to elevate our guest experience through exceptional service and attention to detail. Our boutique hotel combines Balinese elegance with modern luxury, offering an inspiring environment where your talents can flourish. As part of The Cakap Group, you'll gain exposure to industry best practices and career advancement opportunities in Bali's thriving tourism sector. Whether you're starting your career or seeking growth in hospitality, LOMO provides a dynamic platform to develop your skills while contributing to unforgettable guest memories. Immerse yourself in our culture of excellence, where every team member plays a vital role in maintaining our reputation for personalized service and operational excellence.
Tanggung Jawab
- Deliver exceptional guest service through personalized interactions and proactive problem-solving
- Ensure adherence to hotel standards across all operational departments
- Collaborate with cross-functional teams to maintain seamless daily operations
- Uphold health, safety, and cleanliness protocols in all guest and public areas
- Manage guest inquiries, requests, and complaints with professionalism and efficiency
- Contribute to creating memorable guest experiences through attention to detail
- Participate in training programs to enhance professional skills and product knowledge
Kualifikasi
- Previous experience in hospitality or customer service preferred
- Excellent communication skills in both English and Bahasa Indonesia
- Strong interpersonal skills with a customer-centric mindset
- Ability to work flexible hours including evenings, weekends, and holidays
- Attention to detail and commitment to maintaining high standards
- Positive attitude and ability to thrive in a fast-paced environment
- Valid work permit for Indonesia (if applicable)