Deskripsi Pekerjaan
Join NCS Group as a Network Support Engineer in Kuala Lumpur and become a vital part of our dynamic IT infrastructure team. We're seeking a skilled professional to manage and troubleshoot complex enterprise and data center networks, ensuring optimal performance, availability, and security. In this hands-on role, you'll implement network solutions, resolve critical issues, and maintain the backbone of our clients' digital operations. With competitive compensation and growth opportunities, this position offers the chance to work with cutting-edge technologies while making a tangible impact on organizational success.
As a key member of our technical support division, you'll collaborate with cross-functional teams to deliver seamless network services. The ideal candidate combines deep technical expertise with proactive problem-solving skills. NCS Group provides a collaborative environment where innovation is encouraged, and professional development is prioritized through training and certification opportunities. If you're passionate about network infrastructure and thrive in challenging technical environments, this role offers an exceptional career path in one of Asia's leading IT service providers.
Tanggung Jawab
- Manage and maintain enterprise network infrastructure including routers, switches, and firewalls
- Troubleshoot complex network issues to ensure high availability and performance
- Implement network security protocols and monitor for potential threats
- Perform network upgrades, configurations, and documentation updates
- Collaborate with cross-functional teams to resolve critical incidents
- Conduct regular network health assessments and optimization
- Support network migration projects and technology refresh initiatives
Kualifikasi
- Bachelor's degree in Computer Science, IT, or related technical field
- 3+ years of experience in network support or administration
- CCNA/CCNP certification or equivalent vendor certification
- Strong knowledge of TCP/IP, DNS, DHCP, and routing protocols
- Experience with network monitoring tools (e.g., SolarWinds, Nagios)
- Proficiency in network security best practices and technologies
- Excellent problem-solving and communication skills