Deskripsi Pekerjaan
Are you a tech-savvy individual with a passion for the automotive industry? Tan Chong Motor Holdings Berhad is currently seeking a highly motivated and detail-oriented Nissan Showroom Technical Support Assistant to join our professional team in Nilai. In this pivotal role, you will act as the technical backbone of our showroom operations, ensuring that our innovative Nissan vehicle displays and digital support systems run seamlessly.
As a leading name in the automotive sector, we pride ourselves on delivering excellence to our customers. The successful candidate will provide essential technical guidance, assist in vehicle information management, and maintain the high standards associated with the Nissan brand. If you possess excellent communication skills and a desire to grow within a reputable company, we want to hear from you!
Tanggung Jawab
- Provide on-site technical support for showroom digital displays and product kiosks.
- Assist customers with technical inquiries regarding Nissan vehicle features and specifications.
- Conduct regular maintenance checks on showroom equipment to ensure 100% uptime.
- Coordinate with the service department to bridge the gap between technical requirements and showroom needs.
- Maintain accurate logs of technical issues and provide timely resolution reports.
- Support the sales team by setting up interactive vehicle presentations and software demonstrations.
- Assist in the inventory management of showroom technical marketing materials.
Kualifikasi
- Minimum SPM, Diploma, or relevant Vocational Certificate in Automotive or IT-related fields.
- Prior experience in showroom operations, technical support, or customer service is highly advantageous.
- Strong problem-solving skills with a proactive approach to technical troubleshooting.
- Excellent verbal and written communication skills in Bahasa Malaysia and English.
- A genuine interest in automotive technology and customer satisfaction.
- Ability to work efficiently in a fast-paced retail environment.
- Possess a valid driving license.