Deskripsi Pekerjaan
Join Arbeit Infotech Inc. as an Entry-Level NOC Engineer and kickstart your journey in the dynamic world of network infrastructure. We are looking for motivated fresh graduates who are eager to learn and grow in a fast-paced IT environment. In this role, you will be responsible for monitoring network performance, ensuring system availability, and resolving technical issues in real-time. You will gain hands-on experience with industry-standard tools and technologies, working alongside seasoned engineers to maintain the stability and security of our clients' networks. If you have a passion for technology and a desire to build a robust career in telecommunications, this is the perfect opportunity for you.
Tanggung Jawab
- Monitor network traffic, server performance, and system alerts continuously.
- Perform routine health checks and configuration verification of network devices.
- Troubleshoot and resolve network connectivity issues, outages, and service degradation.
- Document incidents, root cause analyses, and system configurations accurately.
- Assist in the deployment and configuration of network hardware and software solutions.
- Communicate effectively with internal teams and stakeholders during critical incidents.
- Participate in on-call rotations and shift work to ensure 24/7 network support.
Kualifikasi
- Bachelor’s degree in Computer Science, Information Technology, or a related engineering field.
- Fresh graduates or candidates with less than 1 year of relevant experience.
- Basic understanding of TCP/IP, OSI Model, and common network protocols.
- Familiarity with network monitoring and management tools (e.g., SolarWinds, Nagios).
- Strong analytical thinking and problem-solving abilities.
- Excellent written and verbal communication skills.
- Willingness to work flexible hours, weekends, or on-call shifts.