Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for process excellence and organizational quality? Indocater is seeking a proactive Officer Quality Management Administration to join our dynamic team in Jakarta Raya. In this role, you will play a pivotal part in maintaining our high operational standards by collaborating across various business functions to ensure our Quality Management Systems (QMS) remain effective, compliant, and optimized for performance.
We are looking for an individual who thrives in structured environments and has a keen eye for continuous improvement. You will be responsible for documenting processes, tracking performance metrics, and facilitating communication between departments to achieve our corporate quality objectives. If you are analytical, organized, and dedicated to driving excellence, we invite you to help us elevate our operational quality to the next level.
Tanggung Jawab
- Develop, maintain, and update documentation for Quality Management Systems (QMS) and Standard Operating Procedures (SOP).
- Collaborate with cross-functional teams to identify process bottlenecks and implement effective solutions.
- Monitor and analyze key performance indicators (KPIs) to ensure operational targets are consistently met.
- Conduct regular internal audits to verify compliance with company policies and industry quality standards.
- Prepare comprehensive reports and presentations for management regarding quality performance and improvement initiatives.
- Facilitate training sessions or briefings for staff regarding new quality protocols or process changes.
- Coordinate with stakeholders to address non-conformities and oversee the implementation of corrective and preventive actions (CAPA).
Kualifikasi
- Bachelor’s degree in Industrial Engineering, Business Administration, Management, or a related field.
- Minimum 1-3 years of experience in Quality Assurance, Quality Management, or Administrative support roles.
- Strong understanding of ISO standards or general quality management frameworks.
- Proficiency in Microsoft Office Suite (especially Excel for data reporting) and document management systems.
- Excellent communication skills with the ability to influence and collaborate across various levels of the organization.
- Highly organized, analytical, and capable of managing multiple priorities under tight deadlines.
- Strong attention to detail and a proactive approach to problem-solving.