Deskripsi Pekerjaan
Join ATP INDO PRIMA as an Online Administrator and become a vital part of our dynamic sales team! This role requires exceptional responsiveness and communication skills to manage customer interactions across social media platforms. You'll be responsible for accurately inputting sales data into our system, ensuring real-time tracking of social media transactions. The ideal candidate thrives in fast-paced digital environments, maintaining professionalism while handling high volumes of customer inquiries. This position offers an excellent opportunity to develop administrative expertise within Indonesia's growing e-commerce sector while supporting our company's digital transformation initiatives.
Tanggung Jawab
- Respond promptly to customer inquiries and messages across social media platforms
- Accurately input sales transaction data from social channels into the company system
- Monitor social media channels for customer interactions and sales opportunities
- Maintain organized records of customer communications and sales data
- Collaborate with sales team to reconcile data discrepancies
- Generate periodic sales reports from social media activities
- Stay updated on social media trends and platform features
Kualifikasi
- Exceptional written communication skills with rapid response capabilities
- Proficient in data entry with high attention to detail
- Familiarity with social media platforms (Instagram, Facebook, WhatsApp)
- Basic knowledge of sales data management systems
- Ability to work independently with minimal supervision
- High school diploma or equivalent; additional education preferred
- Resident in Yogyakarta with reliable internet access