Deskripsi Pekerjaan
Join our dynamic team at PT Citrapata Adhirajasa Jaya as an Online Sales Executive specializing in WhatsApp sales. In this digital-first role, you'll be the face of our brand through instant messaging, converting prospects into loyal customers. Leverage your communication skills to handle inquiries, showcase product features, and close sales through personalized chat interactions. This position offers the opportunity to master online sales techniques while working in a fast-paced, results-oriented environment where your contributions directly impact our growth.
We're seeking proactive individuals who thrive in digital spaces and can build genuine customer relationships through text-based communication. You'll follow up on leads, overcome objections, and maintain detailed records of all interactions. The ideal candidate combines sales acumen with exceptional written communication skills, ensuring every customer interaction reflects our brand's commitment to excellence and customer satisfaction.
Tanggung Jawab
- Respond to customer inquiries via WhatsApp within 15 minutes
- Present product features and benefits through detailed chat explanations
- Develop personalized follow-up strategies for qualified leads
- Close sales by addressing concerns and providing tailored solutions
- Maintain accurate CRM records of all customer interactions
- Collaborate with product team to resolve technical inquiries
- Meet monthly sales targets through conversion-focused conversations
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- 1+ years in sales, digital marketing, or customer service
- Fluent in written Indonesian and English
- Proficient with WhatsApp, CRM systems, and sales tools
- Strong negotiation and persuasive writing skills
- Ability to multitask across multiple chat conversations
- Target-driven mindset with proven sales results
- Available for weekend/evening shifts based on customer needs