Deskripsi Pekerjaan
Are you a high-energy sales professional with a passion for consumer electronics? Erablue Electronics is looking for a dynamic Online Sales Representative (Telesales) to join our growing team in Tangerang. In this role, you will be the voice of our brand, helping customers find the perfect electronic solutions through consultative selling via phone, chat, and digital channels.
We provide a fast-paced environment where your performance is directly rewarded. If you are target-driven, tech-savvy, and excel at building rapport with customers, we want you on our team. You will play a critical role in driving our online revenue and ensuring our customers receive the best service in the industry.
Tanggung Jawab
- Execute outbound and inbound sales calls to potential and existing customers to promote electronic products.
- Provide detailed product information, feature comparisons, and expert recommendations to guide purchasing decisions.
- Meet and exceed monthly individual and team sales targets.
- Manage customer inquiries across multiple digital channels, including WhatsApp, chat, and email.
- Process sales orders accurately and ensure seamless transaction completion in our CRM system.
- Maintain thorough records of customer interactions, feedback, and sales pipeline updates.
- Collaborate with the marketing team to share customer insights and improve product presentation.
Kualifikasi
- Minimum of 1 year of experience in telesales, telemarketing, or a related customer-facing role.
- Strong understanding of consumer electronics and the ability to learn technical product details quickly.
- Excellent verbal and written communication skills in Bahasa Indonesia (proficiency in English is a plus).
- Strong negotiation skills with a proven track record of closing sales.
- Highly self-motivated, target-oriented, and able to work independently under pressure.
- Proficiency in using CRM software, MS Office, and digital communication platforms.
- Willing to be based in Tangerang and work in a dynamic full-time environment.