Deskripsi Pekerjaan
Are you a logistics professional looking to accelerate your career with a leading player in the Transportation and 3rd Party Logistics (3PL) sector? TempServ Pte Ltd is seeking a dedicated Operation Executive or Senior Operation Executive to join our dynamic team in the Changi area. This role is pivotal in ensuring the seamless flow of our logistics operations and maintaining the high standards of service our clients expect.
As an Operation Executive, you will be the backbone of our daily ground operations. Whether you are coordinating shipments, managing vendor relationships, or solving complex logistical challenges in real-time, your contribution will directly impact our operational efficiency. We pride ourselves on fostering a collaborative environment, offering excellent staff benefits, and providing clear pathways for internal career progression. If you are detail-oriented, solution-driven, and thrive in a fast-paced environment, we want to hear from you.
Tanggung Jawab
- Coordinate and oversee daily 3PL warehouse and transportation operations to ensure on-time delivery.
- Act as the primary point of contact for clients, addressing inquiries and resolving service-related issues promptly.
- Monitor shipment statuses and update internal systems to maintain data accuracy.
- Liaise effectively with internal departments, drivers, and external vendors to optimize route planning and cargo handling.
- Ensure full compliance with safety protocols and operational standard operating procedures (SOPs).
- Generate periodic performance reports for management review and process improvement initiatives.
- (Senior level) Mentor junior staff and oversee complex supply chain workflows to minimize operational bottlenecks.
Kualifikasi
- Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum 2-4 years of relevant experience in 3rd Party Logistics (3PL) or transportation operations.
- Strong proficiency in Warehouse Management Systems (WMS) and Microsoft Office Suite.
- Excellent communication skills with the ability to negotiate and build rapport with stakeholders.
- Ability to work in a fast-paced, high-pressure environment while maintaining attention to detail.
- Possess a proactive problem-solving mindset and a strong commitment to operational excellence.
- Ability to adapt to rotating shift patterns or flexible hours as required by logistics demands.