Deskripsi Pekerjaan
Join our dynamic team at Sambal Bakaran as we revolutionize the hospitality experience in Batam! We're seeking a visionary Operation Manager to spearhead daily restaurant operations, drive team excellence, and ensure seamless service delivery. In this pivotal role, you'll optimize workflows, maintain quality standards, and contribute to our growth trajectory in Indonesia's vibrant tourism sector. Enjoy competitive compensation while working in a fast-paced environment where your leadership directly impacts customer satisfaction and business success. If you're passionate about hospitality and ready to elevate operational efficiency, this is your opportunity to shine!
Tanggung Jawab
- Oversee daily restaurant operations including staff scheduling, inventory management, and quality control
- Lead and mentor cross-functional teams to achieve performance targets and service excellence
- Develop/implement standard operating procedures for food safety, sanitation, and customer service
- Analyze operational metrics to identify improvement opportunities and cost optimization strategies
- Coordinate with suppliers/vendors for timely procurement and stock management
- Ensure compliance with local health regulations and brand standards
- Collaborate with marketing and finance teams to align operational goals with business objectives
Kualifikasi
- Minimum 3 years of operations management experience in hospitality/restaurant industry
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Strong leadership skills with proven team development capabilities
- Expertise in inventory control, cost management, and operational efficiency
- Proficient in restaurant management software and MS Office applications
- Excellent problem-solving and decision-making abilities under pressure
- Fluent in Bahasa Indonesia and English communication