Deskripsi Pekerjaan
Join our dynamic team as an Operation Manager and take charge of our e-commerce operations across multiple platforms. This is an exciting opportunity to lead our growth strategy on Amazon Seller Central while expanding our presence into emerging markets like TikTok Shop and Shopify.
As the Operation Manager, you will be responsible for overseeing day-to-day operations, optimizing processes, and implementing strategies to drive sales and improve efficiency. You'll work closely with cross-functional teams to ensure seamless operations across all platforms, from inventory management to order fulfillment and customer service.
We are looking for a results-driven professional with a passion for e-commerce and a proven track record of managing online marketplaces. If you're ready to make a significant impact in a fast-paced environment and help scale our business to new heights, we encourage you to apply.
Tanggung Jawab
- Oversee and manage all e-commerce operations across Amazon Seller Central, TikTok Shop, and Shopify platforms
- Develop and implement strategies to optimize sales, improve conversion rates, and enhance customer experience
- Monitor inventory levels, coordinate with suppliers, and ensure efficient order fulfillment processes
- Analyze sales data, market trends, and competitor activities to identify growth opportunities
- Manage and train team members to ensure high performance and operational excellence
- Collaborate with marketing, customer service, and logistics teams to ensure seamless operations
- Implement and maintain quality control measures to ensure product and service standards
- Regularly report on KPIs, sales performance, and operational metrics to senior management
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, E-commerce, or related field
- Minimum of 3-5 years of experience in e-commerce operations, preferably with Amazon Seller Central
- Proven track record of managing and growing online sales across multiple platforms
- Strong analytical skills with the ability to interpret sales data and market trends
- Excellent leadership and team management abilities with experience in motivating and developing teams
- Proficiency in e-commerce platforms, inventory management systems, and analytical tools
- Exceptional problem-solving skills and ability to make data-driven decisions
- Strong communication skills with the ability to collaborate effectively with cross-functional teams